Description:
About the Role:
As Fluency grows, we need an Account Manager who acts as the bridge between our clients’ expansion goals and our language experience. You will be the trusted partner for businesses navigating international markets, ensuring their communication strategies are flawless.
What You’ll Do:
- Serve as the primary point of contact for key accounts, managing relationships and ensuring high satisfaction.
- Translate client needs into actionable language solutions, coordinating with our translation, interpretation, and localization teams.
- Identify opportunities for “Cultural Consultation” and “Localization & Transcreation” services to help clients launch campaigns in new markets.
- Gather client feedback to continuously improve our service delivery and align with evolving market needs.
Who You Are:
- A relationship-builder with a background in business development, account management, or international communications.
- Fluent in English and at least one other major language is highly preferred.
- Understands the challenges of global expansion and the importance of brand voice consistency.
- You thrive in a fast-paced environment where you can “add a global communications team overnight” for your clients.
Why Join Us?
- Be the face of Fluency to some of the world’s most exciting companies.
- Work in a supportive environment that values cultural intelligence and client success.
- Competitive commission structure and performance bonuses.
- Opportunity to shape the future of language services.
Location:
Overland Park, KS (Hybrid)
